ORDERS
Orders ship within 5–7 business days. Tracking will be emailed once your order ships.
Made a mistake with your order? Wrong size, item, or address? Email us ASAP at info@lumpiasurfteam.com and we’ll do our best to help. Once an order ships, changes can’t be guaranteed.
RETURNS
Returns are accepted within 7 days of purchase.
Items must be unworn, unwashed, and free of any stains, blemishes, or signs of wear. Items must be returned in original, sellable condition.
Shipping costs are non-refundable.
To start a return, email info@lumpiasurfteam.com within 7 days of purchase with your order number.
SHIPPING
Shipping rates are calculated based on your order and destination.
Once your order ships, tracking information will be emailed to you.
DELIVERY
Please use your tracking number to monitor your package.
If your package is delayed or marked delivered but hasn’t arrived, please contact the shipping carrier directly.
Once a package is marked delivered, Lumpia Surf Team is not responsible for lost or stolen packages.
CONTACT
Questions, concerns, or order issues: